Terms of Usage

Effective Date: 10/18/24 

These Terms of Use (“Terms”) govern your use of the website located at www.silkandrose.co (“Site”), owned and operated by Silk&Rose (“we”, “our”, “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Site. 

1. Eligibility

By using the Site, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction. If you are under 18, you may only use the Site with the consent of a parent or guardian. 

2. Account Registration

To access certain features of the Site, you may be required to create an account. You agree to: 

• Provide accurate, current, and complete information during registration. 

• Maintain the confidentiality of your login credentials. 

• Notify us immediately of any unauthorized use of your account. 

You are responsible for all activities that occur under your account. 

3. Use of the Site

You agree to use the Site for lawful purposes only. You must not: 

• Use the Site for any fraudulent or illegal activity. 

• Distribute viruses or any other harmful software. 

• Violate the rights of others, including but not limited to intellectual property rights. 

• Attempt to gain unauthorized access to the Site’s systems. 

We reserve the right to suspend or terminate your access to the Site if you violate these Terms. 

4. Product Availability and Pricing

All products and services listed on the Site are subject to availability. We reserve the right to change or discontinue products at any time without notice. 

Prices for products are subject to change at any time. We strive to ensure that the information on the Site is accurate, but we cannot guarantee the accuracy of product descriptions, pricing, or availability. In the event of an error, we reserve the right to cancel any orders affected by the error. 

5. Payment

All payments are processed through Stripe, a third-party payment provider. By completing a purchase, you agree to Stripe’s terms and conditions, which can be found here. We do not store your payment details on our systems. 

6. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. 

If your order is canceled after payment has been processed, we will issue a refund to the original payment method. 

7. Shipping and Delivery

We will make every effort to process and ship your order promptly. However, shipping times are estimates and may vary based on your location and external factors. We are not responsible for delays caused by shipping carriers or customs. 

8. Returns and Refunds

For details regarding returns, refunds, and exchanges, please refer to our [Return Policy]. 

9. Items Sold “As Is”

All items sold on the Site are provided on an “as is” basis. We do not offer warranties or guarantees for the products, unless explicitly stated. You agree that the purchase of products through the Site is at your own risk, and we are not liable for any defects or damages that arise after purchase. 

10. Intellectual Property

All content on the Site, including text, images, logos, and graphics, is the property of Silk&Rose or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. 

You may not reproduce, distribute, or otherwise exploit any content from the Site without our express written permission. 

11. Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by Silk&Rose. We are not responsible for the content, privacy policies, or practices of any third-party websites. 

12. Limitation of Liability

To the fullest extent permitted by law, Silk&Rose will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, even if we have been advised of the possibility of such damages. 

13. Indemnification

You agree to indemnify and hold Silk&Rose, its officers, directors, employees, and affiliates harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Site or violation of these Terms. 

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Site after the changes have been made will constitute your acceptance of the new Terms. 

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Wyoming, without regard to its conflict of law provisions. 

16. Contact Us

If you have any questions or concerns about our terms of usage policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase.